digisuite Project Coordinator

Job Title: digisuite Project Coordinator

Reporting to: digisuite Project Manager

Department: digisuite

Direct Reports: None

To support the digisuite Project Manager in driving digisuite projects from initiation through to delivery for a wide range of clients. The digisuite Project Coordinator must be adept at managing and building client relationships and reporting on the status of projects.

Job Responsibilities

To support in planning delivery of multiple digisuite projects across the UK, including key milestones, from the outset by liaising with the required internal teams.
To manage day to day client projects internally with the relevant teams as instructed by the digisuite Project Manager.
To upload content and work with the internal client services teams to train on the upload process.
To effectively test and check the product at key points within the build timeline.
To support the digisuite Project Manager and developers with the QA processes.
To communicate information to the PMO to implement on site where installs are required for a project.
To communicate effectively during a project with the client and key stakeholders on the project regarding progress.
To support the digisuite Project Manager in creating proposals for new digisuite opportunities including pricing.
To order hardware for the product on site as required.
To assist with client invoicing, requesting POs from clients and ensuring accurate profit figures each month.
To attend site for project scoping, client meetings, training, demos, handovers when necessary.
To support the digisuite Project Manager in resolving any issues or problems internally with the teams or with relevant suppliers.
To adhere to SLA agreements with our clients.
To be able to confidently use project management software.
To be able to support in planning and tracking every project to ensure we have stayed within timescales and budget.
To make sure any supplier invoices are correct/correlate with the PO and have been received within a sensible time frame.
To support the digisuite Project Manager with the aftercare system to ensure all emails are responded to and issues are resolved swiftly.
To provide updates on live jobs at the weekly projects meeting.
To support the digisuite Project Manager and the social media team with campaigns.
To become a part of the team that is integral to winning new business for the digisuite product.
At all times comply with the company policies, procedures, and instructions
Any other tasks as required by the digisuite Project Manager or senior management team.

Person Specification:

Qualifications	Full UK driving license.
Experience	Proven experience of effectively supporting in delivery of digital projects from brief through to delivery. Understanding of web technologies such as Firebase and React. Proven experience of developing strong client relationships. Ability to identify new business opportunities with current clients through upselling. Agency experience is preferred.
Knowledge and Skills	An excellent understanding of the web development process. Excellent written and oral communication skills.
Personal Qualities	Ambitious and wants to grow our digisuite product. A self-starter with a strong work ethic capable of planning and managing own time effectively. Dynamic, responsive and immediate. Ability to work under pressure, change direction and find a solution. Ability to work on multiple client projects at one time. A driven individual who can use their initiative and find a good solution to any problem. Excellent interpersonal skills. Must have a keen interest in digital projects and the property sector as a whole. Good attention to detail. Ability to keep their own work tasks on track. Ability to work to strict deadlines.

Hybrid working – 3 days in the Feering office and 2 days at home after training

Salary – £22k – £25k pa

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